IFS International established the Challenger of the Year Awards to recognize the outstanding achievements of business partners that employ IFS solutions to create value through innovation. Pacific Pest Control, a pest control company serving Orange County and Los Angeles County, is proud to accept the 2019 IFS WorkWave Impact Award. This honor is given to the IFS customer who has demonstrated the most effective use of the software.

WorkWave, a subsidiary of IFS that provides market-leading field service software solutions to help companies outpace the competition by improving sales, marketing, customer interaction, financial transaction and service delivery metrics. The solutions WorkWave offers focus primarily on small and medium-sized businesses in the pest control, construction and service industries.

In utilizing WorkWave’s PestPac software, Pacific Pest Control has streamlined its business by transforming operations to better serve its customers through faster processing and improved responsiveness. The scheduling component of the package can easily create or modify schedules in real time. This ensures service technicians arrive at your home or office promptly and are prepared to deal with your specific pest-related problem.

The job management module allows the technician to instantly access complete customer information, including treatment history, pest profile and previous recommendations. PestPac offers a mobile app feature so the service tech can quickly access customer and work order data, which improves time management and results in a better customer experience. This added flexibility includes billing options that may better suit the customer’s regular service schedule.

For over ten years, Pacific Pest Control has provided superior pest, rodent, termite, gopher and bird control services to commercial and residential customers in Orange County and Los Angeles County. They continue to lead the industry by adopting practices that protect the health and safety of their customers. This includes employing elimination and eradication techniques that are effective and humane. They only use the highest-quality products that are EPA registered and meet or exceed all federal, state and local guidelines.

In these difficult times, Pacific Pest Control knows nothing is more important than keeping your family safe, especially those who are most vulnerable. As one of the few companies in California that has a Qualified Applicators License, they provide disinfecting services against SARS-CoV-2, which is the coronavirus that causes COVID-19. Whether you have a pest, rodent or more serious problem, the qualified staff at Pacific Pest Control stands ready to help.